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Request Account/Data Deletion

App name : FABLO - Play, Earn, Grow!

 

Account Deletion Request

- If you wish to delete your account, you can either select “Account Deletion” from the “Settings” screen under “More” in the FABLO app to delete it immediately, or send a request via email to info@playfablo.com. When you request account deletion, your personal information and related data will be deleted, but information required for legal, accounting, or reporting obligations, as well as aggregated or anonymized data, may still be retained.

 

Data Deletion Request

- If you wish to delete your data, you can send a request via email to info@playfablo.com. When you request data deletion, your personal information and related data will be deleted, but information required for legal, accounting, or reporting obligations, as well as aggregated or anonymized data, may still be retained.

 

 

The Company retains personal information only within the legally required period or for the period consented to by users during collection.

- Member information: Until membership withdrawal

- Until debt or credit relationship due to service usage is settled

 

When the personal information becomes unnecessary, such as the expiration of the retention period of personal information or the achievement of the purpose of processing, the Company destroys the personal information without delay.

- In cases where personal information must continue to be preserved pursuant to other laws and regulations despite the expiration of the personal information retention period agreed upon by the user or the purpose of processing has been achieved, the personal information will be transferred to a separate database or stored in a different storage location.

- Destruction procedure: The Company will select the personal information for which the reason for destruction has occurred, and destroy the personal information with the approval of the Privacy Officer of the Company;

- Destruction method: The Company will destroy personal information recorded and stored in the form of electronic files so that the records cannot be reproduced, and the personal information recorded and stored in paper documents will be destroyed by shredding or incineration.

 

In cases where laws require continued retention, the Company may keep personal information for specified periods even after the purpose of collection and use is achieved.

1) Protection of Communications Secrets Act

- Service usage-related access records (Retention Period : 3 months)

2) Electronic Financial Transactions Act

- Records related to electronic transactions (Retention Period : 5 years)

3) Consumer Protection in Electronic Commerce Act

- Records of contracts or subscription withdrawals (Retention Period 5 years)

- Records of payments and goods supply (Retention Period 5 years)

- Consumer complaints or dispute handling (Retention Period 3 years)

- Advertising records (Retention Period : 6 months)

In order to protect the personal information of users, the Company has designated a Privacy Officer as follows who is responsible for the overall handling of personal information, and for handling user complaints and damage relief related to the handling of personal information.

- Department: Product Team

- Name: Kwon-Sam Lee

- Email: info@playfablo.com

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